At Lithia Honda in Medford we are committed to your safety and will work directly with the Parts Manufacturer on your behalf to repair your vehicle promptly.

1.       Step 1 -  Check your recall status using the button on the right of the page. (17 character VIN number Is required to do so)

2.       Step 2 - If recall is present for your vehicle, Call or Email your Factory trained Service team to order the needed Parts; please make sure we have your best forms of contact. (Your VIN number is required for ordering the correct part)

3.       Step 3 - When your part arrives, our Service team will contact you to schedule the installation. Arrival times vary depending on the availability of your part with the supplier.  

4.       Step 4 - On the day of the scheduled repair, our service team will need your vehicle for 1-4 Hours depending on the extent of recalled components. A service shuttle is available upon request for your convenience.